Adapting to Changes: Cathay Pacific’s Cancellation Options

Have you bought a flight ticket on Cathay Pacific for your upcoming trip and want to change it? If so, you need to learn the guidelines for Cathay Pacific flight cancellation policy. According to the policy rules, passengers can cancel their flight if they want by paying the applicable fee. Moreover, the airline allows passengers to cancel their flights for free within 24 hours of reservation. The airline advises you to go through the guidelines and other information before cancelling your flight ticket. In this blog, you will be able to learn everything about the policy so you can cancel your flight on Cathay Pacific without any trouble.

What Is The Cancellation Policy For Cathay Pacific?

If you wish to cancel your Cathay Pacific flight, then you must go through the following policy rules to avoid any hassle at the last moment:

• Passengers can make the flight cancellation for free if they do so within 24 hours of booking.
• If you cancel your non-refundable ticket, you will not get any refund, as you will only get the travel credits for future reservations.
• However, you can refund when you cancel your non-refundable flight ticket.
• Similarly, the passengers with eligible flight tickets can request for refund after cancelling their reservation under Cathay Pacific flight cancellation policy.
• The airline offers a refund to the passengers in the original form of payment.
• Keep in mind that it is important to read out the terms and conditions of the fare that you purchased.
• Likewise, Cathay Pacific offers various types of airfare at different costs.
• Passengers can cancel their flight through the official website, by connecting with the customer service team, or direct at the airport.

Note: Remember that the cancellation policy of Cathay Pacific is subject to modification as the airline changes its policy rules and updates them on its official website.

Cathay Pacific Flight Cancellation Fee

Sometimes, passengers need to pay a flight cancellation fee to Cathay Pacific to cancel their flight. The cancellation fee is not specific as it depends on the various factors such as time of the cancellation, type of flight ticket, etc. Passengers who cancel their tickets that are not used or partially used, have to pay a fee of $150 and $200 if the tickets are expired. If you are holding First Flex refundable flight ticket, you can enjoy the free cancellations.

Procedure To Cancel Your Cathay Pacific Flight

There are various methods available to cancel a flight on Cathay Pacific. Moreover, we will discuss in detail these methods and their step-by-step guidance:

Cancel Flight Through Online Process

• First, visit the official site of Cathay Pacific.
• Select the Manage Booking tab and then add your booking details.
• Pick the flight that you want to cancel.
• Select the Cancellation option.
• Click on the Confirm tab, and you will get the confirmation.

Cancel Flight Through Offline Process

Cathay Pacific allows its passengers to cancel their flights with the help of representatives. However, passengers need to dial the Cathay Pacific flight cancellation phone number and follow the IVR procedure. You need to select the Flight Cancellation key and wait. After that, you will connect to a live representative who will assist you in cancelling your flight. But you must share your booking details with them and the reason for your booking cancellation. The agent will tell you if you need to pay any Cathay Pacific flight cancellation fee. You will obtain a confirmation about your flight cancellation.

Cancel Flight Through Airport Officials

Passengers can even cancel their flight by directly heading at the airport and get the assistance of professionals. Ensure to have all your flight and other travel related documents documents handy as you need to show them to the concern person at the airport. Once you reach the airport, request them to cancel your flight booking and provide the needed information. Wait to get the confirmation after they will successfully cancel your booking.

What If Cathay Pacific Cancel Your Flight?

It may happen that Cathay Pacific cancels your flight due to safety reasons. In this case, the airline will be responsible for providing you with a refund or an alternate flight option for the same destination. If you wish to book an alternate flight, you can visit the official site of the airline or contact its customer service team. However, the airline will offer you a refund if you refuse to use the rebooking option.

How Can I Rebook My Flight On Cathay Pacific?

If you want to rebook your flight on Cathay Pacific after your flight was cancelled by the airline, you need to consider the following steps:

• Reach out the official webpage of Cathay Pacific.
• Select the Manage Booking option.
• Choose the reservation to reschedule.
• Find the Reschedule tab and click on it.
• Here, select the schedule for your new flight.
• Review the information given by you.
• Pay the fee and the fare difference if applicable.
• Follow the further on-screen prompts.
• Finally, you will get an email as confirmation along with your new flight details.

Important Information About Cathay Pacific Refund Policy

Cathay Pacific has also designed its refund policy, which is applicable for specific conditions. Check out the following points to learn when you can ask for a refund:

Booking That Can Be Refunded

The airline offers a refund for the flight booking that is made directly through the official website, customer service, or mobile app of Cathay Pacific when:

• The Cathay membership number was added and confirmed to be Cathay members at the time of flight booking.
• The flight reservation was made eight or more days prior to the departure of your flight.
• The payment of the booking is already done through cash or both cash and miles.
• A refund request was made through the official website within 24 hours of reservation.
• Fuel and tax surcharges can also refunded under the Cathay Pacific 24-hour free cancellation.

Note: The travel extras under the same reservation including pre-paid additional baggage, or advance seat selection will be eligible for refund by filling out the refund request form or connecting with the customer service team.

Booking That Cannot Be Refunded

Cathay Pacific is unable to provide the refund when:

• The Cathay Pacific membership number was not entered at the booking time or was entered after the completion of flight booking.
• The Cathay Pacific membership number added to the reservation does not match the passenger’s name.
• The first flight is within eight days of booking.
• A discount coupon code was used for the flight reservation.
• The ticket has previously been rebooked, used, or reissued.
• The service of Hold Your Fare has been used.
• Passengers with split flight bookings.
• The request of request is made after the time and date for free flight cancellation, as provided in the confirmation email and payment page.
• The refund request has been made through customer service, online refund request form, live chat, etc.

Final Takeaway!

Cathay Pacific flight cancellation policy is specially designed for the passengers who need to suddenly cancel their travel plans. However, understanding the policy in a correct manner is important for passengers who want to cancel their flight reservations. Passengers can cancel their flight booking for free by cancelling it within 24 hours of ticket purchase. Cathay Pacific aims to provide a convenient solution to passengers who want to cancel their itinerary by providing a ticket cancellation policy.